Frequently Asked Questions

1.

How can I activate my casino bonus?

To activate your bonus, there may be wagering and deposit requirements. For more details, visit the "Bonuses" section in your account.

2.

Why haven't I received my deposit bonus?

Ensure you meet the following requirements to receive your welcome bonus:
You created a new account , and this is your first bonus request.
The deposit you made meets the minimum amount required for bonus activation.
You have enabled bonuses in your account.
You don't already have an account that has requested the welcome bonus.
You live in a country where casino promotions are legal.

3.

What does "wagering requirement" mean?

"Wagering requirement" refers to the amount you must wager within the game to receive the bonus or any winnings derived from it. These are conditions that need to be fulfilled to claim a bonus.

4.

What bonuses are available on Bizzo Casino?

Bizzo Casino offers several enticing promotions:
Welcome bonus on the first deposit: 125% bonus up to 2500 AUD
Second deposit bonus: 50% bonus up to 750 AUD + 50 free spins Monday free spins: Up to 100 free spins on Cash Elevator
Thursday reload bonus: 50% bonus up to 300 AUD + 100 free spins on The Magic Cauldron - Enchanted Brew

5.

What's the difference between sticky and non-sticky bonuses?

Sticky bonus: Can only be used in the game and cannot be withdrawn. Non-sticky bonus: Can be withdrawn along with any winnings from the bonus.

6.

Is there a VIP program on Bizzo Casino?

Yes, Bizzo Casino offers an exclusive VIP program for its most active players.

7.

How can I withdraw my winnings?

Log in to your account.
Go to the "Wallet" section.
Click "Withdraw."
Select your withdrawal method (same as the deposit method).
Fill in the required fields.
Enter the amount to withdraw.
Confirm the request.

8.

Is identification required before withdrawal?

Yes, for security reasons, Bizzo Casino requires a KYC (Know Your Customer) verification before processing withdrawals.

9.

What documents do I need to provide for verification?

You will be asked to provide an official identity document (such as an ID card or passport).

10.

How long does account verification take?

Verification usually takes up to 72 hours, but processing times may vary. Please be patient!

11.

What deposit and withdrawal methods are available on Bizzo Casino?

Bizzo Casino offers several secure methods:
Credit and debit cards (Visa, Mastercard)
E-wallets (Neteller, Skrill)
Online payment services (ecoPayz, Perfect Money)
Cryptocurrencies (Bitcoin, Ethereum, Litecoin)
Bank transfers

12.