This website is operated by bizzocasinoaustralia.org. It is the responsibility of the players to check the applicable laws and regulations regarding online gambling in their jurisdiction.
If the Terms and Conditions are available in multiple languages, the English version will be considered the official one.
Modification of Terms and Conditions
Effective Date: January 2, 2021
Last Updated: August 5, 2024
Access to the site does not imply that the activity is promoted or allowed in jurisdictions where online gambling is illegal. Users are obligated to seek legal advice before registering.
Bizzocasinoaustralia.org reserves the right to modify the Terms and Conditions, notifying players of significant changes. It is recommended to regularly check this section for updates.
Bizzo Casino accepts players only from countries where online gambling is legal.
If your country is not included in the registration list, you cannot create an account at this time. Attempts to bypass the restrictions will result in the confiscation of winnings and permanent closure of the account.
It is the player’s responsibility to ensure that access to and use of the site complies with the laws of their jurisdiction.
Bizzocasinoaustralia.org is not responsible for any legal violations, nor will it reimburse any bets, winnings, or losses in case of irregularities.
Players from certain countries, including Israel, the United States, the United Kingdom, France and overseas territories, the Netherlands, Turkey, Latvia, the United Arab Emirates, and others listed, are not allowed to participate in real money games.
The site accepts only players who are of legal age (minimum age: 18 years), in compliance with the local laws on the minimum age for gambling. Failure to verify age will result in account suspension.
The site allows play in the following currencies: EUR, USD, AUD.
The casino does not charge fees on transactions. Players are responsible for paying any fees and taxes required by the payment service provider and local regulations.
The total deposit amount must be wagered at least three times before requesting a withdrawal.
The player confirms that they know and understand the rules of the games offered on the site. It is the player’s responsibility to verify the payout percentages of each game.
Please note that some games may not be available in certain countries due to the policies of game providers, which can change over time.
The use of VPNs is allowed, but it may cause connection issues or errors.
The availability of the following games may vary by country:
Street Fighter Video Slot: Not available in Anguilla, Antigua and Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthélemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos, United States, Uruguay, US Virgin Islands, Venezuela.
Fashion TV Video Slot: Not available in Cuba, Jordan, Turkey, and Saudi Arabia.
Planet of the Apes Video Slot: Not available in Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, and Ukraine.
Vikings Video Slot: Not available in Azerbaijan, Cambodia, Canada, and China.
The player acknowledges that gambling on the website carries the risk of losing money. The company assumes no responsibility for any financial losses resulting from the use of the website.
The company takes effective measures to protect the personal data of players from unauthorized use, making it available only to the parties involved in providing the gaming services through the website. However, it is not responsible for the management of data by third parties, such as software providers or affiliates, which are subject to their policies.
The company is not responsible for hardware or software issues, errors, unstable or interrupted connections, or other technical malfunctions that may limit access to the site or prevent an uninterrupted gaming experience.
In case of errors in confirming a credit or payment, the company reserves the right to cancel all affected bets or correct the error by recalculating all bets with the correct terms.
If the casino mistakenly credits the player’s account with bonuses or winnings not entitled, such amounts will remain the property of the casino and will be deducted from the player’s account. In case of withdrawal of erroneously credited funds, the amount will be considered a debt to the company. It is mandatory to immediately inform the casino via email in case of incorrect credits.
The casino, its directors, employees, partners, and providers:
Do not guarantee that the software or the website are suitable for the intended purposes.
Do not guarantee that the software or the website are error-free.
Do not guarantee uninterrupted access to the website or games.
Are not responsible for any losses, costs, or damages arising from the use of the website or participation in the games.
The player agrees to indemnify the casino in full for any costs, expenses, losses, or damages arising from the use of the website or participation in the games.
The player acknowledges that the casino will have the final say in determining if the terms of use have been violated, reserving the right to suspend or terminate access to the site.
The casino is not a financial institution and does not offer currency exchange services, including fiat-to-crypto transactions. Player accounts do not accrue interest.
The Company has a strict anti-fraud policy. If a player is suspected of fraud, including but not limited to the following situations:
Participation in any form of collusion with other players;
Development of strategies aimed at gaining unfair winnings;
Fraud against other online casinos or payment providers;
Chargeback requests on credit cards or refusal of certain payments;
Bankruptcy declaration in the country of residence;
Providing false information during registration;
Using low-risk strategies in roulette, such as betting on both red and black simultaneously or covering 25 or more of the 37 available numbers.
The Company reserves the right to close the player’s account and suspend the payment of all winnings. This decision is made at the Company’s discretion, without any obligation to notify the player or explain the reasons for such actions. The Company also reserves the right to report any fraudulent activity by the player to the relevant authorities.
The casino administration reserves the right to contact players as part of the necessary verification process. The account will not be verified, and winnings will not be processed until the player has completed a conversation with a manager (the call will be made to the phone number associated with the account). If the provided phone number is invalid or missing, the Company reserves the right to close the account and confiscate the winnings. If the verification process is not completed within two weeks, the account will be permanently closed, and the winnings will be confiscated. These measures are intended to reduce fraud and prevent future unfair practices.
If a player has duplicate accounts with bonuses, uses the same gaming system on multiple accounts, or accesses from identical browsers, the Company reserves the right to close such accounts and retain the winnings.
If a customer uses free spins without registration from a country different from the detected IP address, the casino administration reserves the right to close such accounts and confiscate the winnings to avoid future unfair practices.
In case of suspected abuse by a customer or a group of customers on a promotion, the Company reserves the right to suspend payments for free spins and/or bonuses.
For any questions or concerns, please do not hesitate to contact our customer service.
Each player may create only one personal account. Creating multiple accounts will result in the closure of the accounts and suspension of all payments. The Company reserves the right to refuse refund requests if duplicate accounts are detected.
The player cannot allow third parties, including minors, to access their account. The account must be used exclusively for personal purposes and not for commercial purposes.
The use of offensive, obscene, or promotional language in the player’s “Nickname” field is prohibited. Violation of this rule may result in the modification of the nickname by the staff, and in case of repeated violations, the account may be blocked, and the balance confiscated.
Any winnings or bonuses accumulated on a duplicate account will be reclaimed, and players will be required to repay any amounts withdrawn from duplicate accounts upon request.
The account holder is responsible for all activities carried out on their account.
The casino offers various payment methods, including VISA and MasterCard credit and debit cards, as well as e-wallets like Skrill and Neteller. For information on the most suitable methods for your country, please contact our customer support at [email protected].
The minimum deposit amount is 10 USD/10 EUR. The maximum deposit amount varies depending on the chosen method.
Deposits made by third parties are not accepted. Deposits must come from accounts registered in the player’s name. If violations of this rule are detected during security checks, winnings will be confiscated.
In case of doubts, the casino is not responsible for any losses resulting from deposits made using third-party payment methods.
The site is accessible only to users who are at least 18 years old.
List of documents required during the verification process:
A photograph of an identity document.
A photo or screenshot of the payment method used.
A photograph or screenshot of a document confirming the current address (issued within the last 3 months).
In some cases, additional documentation may be requested to confirm the source of funds and ensure that the player is using their own resources.
Required documents are requested when a certain deposit/withdrawal amount is reached or in cases of suspected fraudulent activity.
We also verify players’ betting activities to identify potential violations. If there are doubts about the legitimacy of a win, we will contact the game provider.
To prevent fraudulent or unauthorized use, we verify documents and may request a selfie with the identity document.
Players must upload the documents in the “Document Verification” section of their account.
Conditions for document verification:
Photograph of identity document: All details (name, date of birth, nationality) must match the player’s information, and the document must be valid and include a photo.
Photo or screenshot of payment method: All details must match the information provided in the payment system. We do not accept scanned copies.
Other required documents:
1. Selfie with identity document: The player’s hands must be visible, and the document will be carefully checked. A selfie with a paper displaying the casino name and the current date may be required.
2. Proof of assets: Documentation confirming the player’s financial situation.
3. Proof of funds: Documentation confirming the source of funds used.
4. Photograph or screenshot of the address verification document: The data (name, address, issue date) must match the player’s information. Utility bills, bank statements, or other official documents issued in the relevant geographical area are accepted.
If the player does not complete the verification process within two weeks, the account will be permanently closed, and the winnings will be confiscated.
We accept refund requests only if submitted within 24 hours of the disputed transaction or within 30 calendar days if the player claims that another person had access to their account.
If the account was funded using a credit card, we reserve the right to treat all withdrawal requests as refunds up to the total amount deposited.
Before processing a refund, we will deduct any applicable bonuses and winnings.
If our payment processor or the casino considers that a credit card transaction presents an unacceptable risk, we will initiate the refund of all transactions.
If the refund amount is less than the minimum specified, the company reserves the right to refuse the refund.
An inactive account is an account to which the player has not logged in for 12 consecutive months.
In the case of an inactive account, the casino reserves the right to charge a monthly management fee of 10 euros until the account balance remains positive.
The fee will be deducted at the beginning of the month in which the account is considered inactive, and every subsequent month if the inactivity continues.
The charge will stop if the account balance reaches zero or if the account is reactivated.
To file a complaint, please contact our customer support team.
Complaints are handled by the support department and, if necessary, escalated to the casino management.
You will receive reasonable information about the status of your complaint.
If the casino fails to resolve the dispute, you may contact independent bodies or gambling regulatory authorities.
In the event of a dispute, server logs and records serve as the final authority.
If there is any discrepancy between the result displayed on the screen and the result from the game server, the server’s result will prevail.
To learn how we use your personal data, please refer to our Privacy Policy.
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